Provide first level support in a 24 x 7 Network Operations Center (NOC) environment. The position requires monitoring of system, network and application elements to ensure service levels are maintained. Responsibilities Provide 1st level operations support for all Securus production systems. Provide escalation assistance to level 1 technicians as required. Perform proper trouble ticket entry an...
Department OverviewThe College of Education (COE) is composed of 4 academic departments with over 4,200 undergraduate and graduate students and is home to over 200 faculty and staff. The COE contributes to the advancement of education, health, and human development. We study people, how children and adults learn, how teachers teach, how educational leaders lead, how to evaluate and improve prog...